FAQ

Questions agencies ask us

Short, straight answers. Can't find yours? Just ask.

Zinro is an accounting and back-office system made for travel agencies: invoicing, ledgers, accounting, commissions and reports in one cloud system.

Air tickets, hotels, transport, visas and other services. Use a sale invoice for single services, or a tour invoice to put a whole package on one invoice.

Yes. Run all your branches and regions under one company, and add branches to your subscription whenever you open a new office.

Yes. You can set currencies and conversion rates, and keep foreign-currency ledgers for customers who deal in other currencies.

Yes. The BSP fortnight calendar is built in.

Yes. Enter opening balances and opening invoices so you can start at any point in the year. [Placeholder: describe the migration help you offer.]

Yes. Zinro gives you the financial, customer and sales reports an agency needs, and every report can be printed or saved as a PDF.

Yes. Choose which columns print, such as PNR, passport number, flight, class, fare, taxes and service charges. Each branch can have its own header.

Set commission rates, and Zinro calculates commission on each invoice. A manager approves it before it is paid, and all payments are recorded.

Sale invoices and tour invoices both have refunds, which update the customer and supplier ledgers automatically.

Zinro uses two-factor login, approval for new devices, role-based permissions per branch and an activity log that records who did what.

Yes. Roles decide what each person can see and do, and staff only see the branches they work in.

PKR 10,500 for 3 months, PKR 19,000 for 6 months or PKR 35,000 for 12 months. Every plan includes unlimited users and every feature, with your head office branch included. Each extra branch adds 25%.

No. Every plan includes every Zinro feature and unlimited users. The only thing that changes the price is the number of branches.

We email you 30, 15 and 7 days before expiry. After expiry you have a 7-day grace period, and then access is paused until you renew.

Yes. You get a clear invoice for every renewal and every added branch, and your payments are recorded against it.

[Placeholder: list your payment methods, for example bank transfer or online payment.]

[Placeholder: describe training, support hours and channels, for example phone, email and WhatsApp.]

[Placeholder: describe your cancellation policy and what happens to an agency's data after cancelling.]

No. Zinro runs in your web browser, so you can sign in from your office computers.

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