Terms of Service
Last updated: [date]
These terms apply to agencies that subscribe to Zinro.
1. The service
[Describe Zinro as a cloud accounting and back-office service for travel agencies.]
2. Accounts and users
[The agency is responsible for its users, their roles and keeping sign-in details safe.]
3. Subscription and billing
- Subscriptions are paid for 3, 6 or 12 months at a time, in PKR.
- Every subscription includes unlimited users and all Zinro features. There are no add-ons.
- The price covers one branch (the head office). Each extra branch adds 25% of the subscription price.
- An invoice is issued for every renewal and every added branch.
- Branches can be added during a subscription. [Explain how a branch added part-way through a period is charged.]
4. Renewal, expiry and grace period
We send reminders 30, 15 and 7 days before expiry. After expiry there is a 7-day grace period, after which access is paused until payment is received. [Confirm and expand.]
5. Cancellation and refunds
[Cancellation policy, refund policy and notice period.]
6. Your data
[The agency owns its data. Explain what happens to it after cancellation and how it can be exported or deleted.]
7. Acceptable use
[Rules on misuse, security testing and sharing accounts.]
8. Availability and support
[Support hours, channels and any availability commitments.]
9. Liability
[Limitation of liability, to be written by a lawyer.]
10. Governing law
[Jurisdiction.]
11. Contact
Email hello@zinro.io.