Terms of Service

Last updated: [date]

Draft template. This text is a placeholder and must be reviewed by a lawyer before publishing.

These terms apply to agencies that subscribe to Zinro.

1. The service

[Describe Zinro as a cloud accounting and back-office service for travel agencies.]

2. Accounts and users

[The agency is responsible for its users, their roles and keeping sign-in details safe.]

3. Subscription and billing

  • Subscriptions are paid for 3, 6 or 12 months at a time, in PKR.
  • Every subscription includes unlimited users and all Zinro features. There are no add-ons.
  • The price covers one branch (the head office). Each extra branch adds 25% of the subscription price.
  • An invoice is issued for every renewal and every added branch.
  • Branches can be added during a subscription. [Explain how a branch added part-way through a period is charged.]

4. Renewal, expiry and grace period

We send reminders 30, 15 and 7 days before expiry. After expiry there is a 7-day grace period, after which access is paused until payment is received. [Confirm and expand.]

5. Cancellation and refunds

[Cancellation policy, refund policy and notice period.]

6. Your data

[The agency owns its data. Explain what happens to it after cancellation and how it can be exported or deleted.]

7. Acceptable use

[Rules on misuse, security testing and sharing accounts.]

8. Availability and support

[Support hours, channels and any availability commitments.]

9. Liability

[Limitation of liability, to be written by a lawyer.]

10. Governing law

[Jurisdiction.]

11. Contact

Email hello@zinro.io.